We may be only a day away from the final, but some Britain’s Got Talent viewers were left fuming during the last semi-final on Friday night.
Virgin Media subscribers were left stunned when ITV went down, meaning they couldn’t watch the crucial, penultimate episode.
A message simply stating the ‘channel is currently unavailable’ was shown instead.
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Many viewers also noted that they were unable to watch Channel 4, too.
Subscribers took to Twitter to voice their anger and dismay.
VIRGIN MEDIA WHAT IS GOING ON WE ARE MISSING EVERYTHING??!!! 😡😡😡 #BGT @virginmedia #virginmedia pic.twitter.com/sh5HSTigD1
— FPL @thatfamousjimmy🙋🏼♂️🏴🤞🏻 (@thatfamousjimmy) May 31, 2019
Just lost #bgt. Is it just me, just Virgin Media or is it national?
— Alex Bradbury (@AlexJBradbury17) May 31, 2019
https://twitter.com/redroutledge/status/1134549102547615744
#BGT what a disaster. Virgin TV #Virginmedia went down and we didn’t see the last act. How are we supposed to vote?
— Steven Jordan (@StevenJ77769170) May 31, 2019
One angry viewer wrote: “VIRGIN MEDIA WHAT IS GOING ON WE ARE MISSING EVERYTHING??!!! #BGT @virginmedia #virginmedia”
Another added, “#virginmedia #virgintv the ITV channels are not working – my kids are going mad.”
A third Tweeter said: “#BGT what a disaster. Virgin TV #Virginmedia went down and we didn’t see the last act. How are we supposed to vote?”
As fans expressed their anger, Virgin Media responded to fans.
Please don't contact with regards to ITV and Channel 4 being down as it is a known fault that has already been logged. We are currently working on a fix and really sorry that your missing BGT. ^LCH
— Virgin Media ❤️ (@virginmedia) May 31, 2019
We sincerely apologise for the loss of some TV channels earlier this evening. All channels are now restored.
— Virgin Media ❤️ (@virginmedia) May 31, 2019
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A spokesperson replied to a disgruntled viewer: “Please don’t contact with regards to ITV and Channel 4 being down as it is a known fault that has already been logged. We are currently working on a fix and really sorry that your missing BGT.”
Another tweet said: “We sincerely apologise for the loss of some TV channels earlier this evening. All channels are now restored.”
ITV added: “We’re hearing that some people maybe experiencing technical issues. Please bear with us whilst we investigate.”
Viewers missed escape artist Jonathan Goodwin, dubbed the most dangerous act in the show’s history.
He still made it through to Sunday’s live final, alongside Friday’s overall winner, magic act, X.
The Britain’s Got Talent Final is on Sunday June 9 at 7.30pm on ITV.
Did you suffer with viewing problems? Leave us a comment on our Facebook page @EntertainmentDailyFix and let us know what you think.